Eight days a week...
Or at least, that's what it feels like. Our entire office (about 60 people) is on forced 6-day work weeks. On top of that, we're often looking for incidental overtime (15 minutes here, 30 minutes there). All in all, it results in a bunch of frayed nerves, shorter tempers, and fatigue-driven slips.

What I do isn't really a difficult job, but it is constant, and can be stressful at times. While the majority of our calls are straightforward, and those customers are satisfied with our service, there are those who don't understand what we do, how we do it, or the technological and regulatory limitations involved. These are the customers that drive us crazy, and that power the frustrated ventings during breaks and lunches.

NaNoWriMo starts in a couple of hours, and I'm not taking part this year. My overtime heavy work schedule, coupled with a 7-month old daughter (who is doing great, by the way), and commitments to Earthdawn development mean it isn't in the cards.

I am using the month as an opportunity to refocus and rededicate. I hope to update my blog a bit more regularly than I have been, and get some writing and/or editing done for Earthdawn (next up, a series of articles looking at the Step system and the probabilities involved). Stay tuned, and hopefully there will be more to see here over the next few weeks!
- posted by Josh @ 8:46 PM (0) comments